Arro Dunes

HOUSE RULES Our home has been lovingly designed with thoughtful decor, organic surfaces and elevated materials, please respect our home as you would your own and try to return it better than you found it. Any damage, theft, or abuse done by guests during their stays, then guests will be expected to cover the full cost of said damage, theft or abuse. VACATION RENTAL AGREEMENT THIS AGREEMENT IS NOT A LEASE AND CONVEYS NO RIGHTS IN REAL PROPERTY AT ANY TIME. YOUR USE IS LIMITED TO THAT STATED IN THIS AGREEMENT. BY BOOKING THIS RENTAL, YOU AGREE TO THE FOLLOWING HOUSE RULES AND ASSOCIATED FINES. Your sole right to use the Property begins with [4PM] check-in and ends at [11AM check-out], unless other times are approved in writing in advance by your hosts. This agreement is in effect from the time and date of the confirmation of your booking of the Property. Be considerate of the check-in and check-out times as we are often booked back-to-back and your delay in checking out will impact the next guest’s experience. Our cleaners need the full turn-over time to thoroughly clean and prepare for the next guest’s arrival. You may not exceed the number of people stated on your reservation confirmation at any time without prior approval of hosts. Any guests/visitors must be registered with us prior to your arrival No more than two cars are allowed on the property without prior permission. Any unauthorized guests/visitors will be subject to $100 fine per person. Commercial photography, elopements couples photoshoots or events, including but not limited to weddings and parties are NOT ALLOWED without prior consent as these are charged at a different rate. This includes sponsored social media posts promoting a brand or product. If you are unsure what constitutes commercial photography, please ask. Booking through Airbnb are strictly for lodging purposes only. Minimum of $2000 fine per violation. Smoking is not absolutely prohibited inside the house. You may smoke outside 20 feet away from the house, as long as windows and doors are closed. All cigarette butts must be put out and disposed of in the trash; do not litter on the property. $500 fine per violation for odors present indoors and litter found outside. We cannot guarantee speed or availability of the home’s wifi. Internet service is provided by satellite and may be subject to more fluctuations than you’re used to. No illegal or abusive use of the Internet access is allowed on the Property. Pets are not allowed at this time. Minimum $500 fine per violation plus any necessary deep cleaning/damage fees. Recreational vehicles and camping or other overnight accommodations outside the home are not allowed. Violations of this policy will result in termination of the reservation with no refund. Guests who utilize a home’s cowboy pools and/or hot tub do so at their own risk and we are not liable for any personal injury or other damages associated with such use. Guests may not use glass or pottery glassware, plates, etc. in or anywhere near any such water amenity. If any glass or pottery ware is broken in or near a water amenity, you will be charged the full amount to drain and refill the amenity and for any lost revenue during such service. Guests may not leave minors unattended at any hot tub, pool or plunge pool. Guests shall allow the property owner or any designated workers access to the property for landscaping and routine maintenance, cleaning, repairs and building inspections, and pool and hot tub repairs and service. Guests must also acknowledge and accept that there are surveillance or recording devices on the Property. Please contact us for field of view questions Quiet time is 10pm - 8am. No loud noises, outdoor amplified music, fireworks, or firearms. Drones are allowed as long as it’s on the property and does not go into neighboring properties. We’re located in a small, peaceful neighborhood with longtime neighbors who are mostly retired and don’t wish to be disturbed. We can’t stress enough that the desert air is extremely thin and even the sound of normal talking outside can travel very far. If we receive any calls about a noise disturbance from our neighbors or the police, guests will be asked to vacate the property immediately. You will come across many native desert flora and fauna including but not limited to snakes, coyotes, spiders, mountain lions, mice, scorpions, owls, bats, and beetles. Guests should avoid coming in contact as much as possible with animals that can cause harm. Guest assumes all risk of harm from contact with animals and plants in the High Desert, and will hold hosts harmless against any claims for loss, injury or damages resulting from such contact. The cleaning fee you pay at the time of booking is charged by our cleaners for a routine and thorough turnover service. While we don’t expect you to clean the home before checkout, please be respectful and try to return the home to the way you found it. Any excessive mess and garbage will be charged a minimum of $500 at our cleaner’s discretion. We prohibit the use of candles, incendiary devices, glitter, paint, and confetti. Many furniture pieces are vintage and antique, collected through the years. We ask that you do not rearrange or move furniture, including moving outside furniture in or inside furniture outside. Our beautiful kitchen countertops and bathroom vanity/tub are made from an organic lime plaster that requires extra care and diligence when using the spaces or cooking. Please make use out of the many cutting boards provided to help us preserve the countertops. The delicate nature of the surfaces are more susceptible to discoloring and stains from acids and oils. Use extreme caution when using citrus, vinegars, juice, soda wine and making coffee, and we ask that you are more mindful and clean up any spill immediately with soap and water. Do not use any hard chemical cleaning products. If you think this might negatively impact your stay, then our home may not be suitable for you. Thank you! We reserve the right to withhold all or part of your deposit if you fail to follow the rules in this Agreement, the Property listing or the Property house manual. If the cost of damages, losses, or missing items resulting from Guest’s failure to follow the rules or as a result of the causes stated in this paragraph should exceed the amount of the deposit, we will bill Guest’s credit card for the difference and/or pursue legal action. Cause(s) for withholding deposit funds, charging Guest’s credit card and/or pursuing legal action include, but are not limited to: damage to premises or contents; missing or broken items; lost keys; required excessive cleaning; failure to comply fully with the departure checklist; smoke odors or damage; mailing charges for items left behind; unauthorized persons visiting or staying on the property; the presence of a dog without authorization; noise complaints after 10pm, including related fines; trespassing on neighboring properties; and unauthorized late check-out.